To allow our patients to access medical eyecare in the safest manner possible Varsity Optical is now offering live online consultation services (aka: tele-optometry).

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This service is to be used for urgent eye care matters only.  

You may access this service if you are experiencing any of the following symptoms:

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• Sudden vision loss

• Sudden change of vision

• Sudden onset of light flashes and/or floaters

• Red or painful eye due to injury

• Red or painful eye with a history of recent eye surgery

• Pain, redness and/or discharge in the eyes or surrounding areas (eyelids, brow areas)

 

For a limited time there is no cost to access this service.  Dr. Kallal and Dr. Lim are offering this service for free as Alberta Health does not currently provide coverage for tele-optometry services.  

 

Not all urgent eye care matters can be managed via telemedicine, and following your consult you may be asked to book an in-person appointment to be evaluated more thoroughly.  In-person office consultations are usually covered by Alberta Health.

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Your online consultation is safe and protects your privacy using encryption technology for any personal information or images that may be shared between you and the doctor on the platform.  Your online consultation may involve video chat, direct messaging, or photo uploads.  You will be asked questions about the nature of your symptoms as well as your health history if relevant, including any medications you are taking so please have this information handy before you initiate the consultation. 

 

Following your online consultation, you will be given specific instructions to treat or manage your condition or an in-person visit will be arranged should this be deemed to be necessary.

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CLICK HERE 

to initiate a live online consult for your urgent eye care matter. 

Please be prepared to wait a few minutes in case our on-call optometrist is not immediately available.

 

Tele-Optometry services are available between the hours of 10 am and 5 pm Monday to Saturday.